theoddthings

Legal

Refund Policy

Last updated: 25 July 2026

1. Cash on Delivery (COD) Orders

We currently accept Cash on Delivery only. If your order arrives damaged or not as described, we offer a free replacement within 7 days of delivery. As no online payment was made, a cash refund is not applicable — we'll arrange a replacement instead.

2. How to Request a Replacement

To request a replacement, contact us on WhatsApp or email within 7 days of delivery, along with your order details and photos of the product.

3. Non-Refundable Situations

Refunds or replacements will not be issued for damage caused by misuse, normal wear and tear, or requests made after the 7-day window from delivery.